Last updated: June 2026​

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Dr Beverley Matta has a legal and professional duty to keep your personal information confidential, secure and accurate.

How your information is used

To provide safe and effective healthcare, I maintain records relating to your consultations, treatment and ongoing care. These records may include:

• Your name, address, date of birth and contact details

• Details of consultations and clinical assessments

• Information relating to investigations, test results and treatment

• Correspondence relating to your care

• Relevant information provided by other healthcare professionals involved in your care

 

Your information is used to:

• Provide healthcare services and treatment

• Support clinical decision-making

• Maintain accurate medical records

• Communicate with you regarding your care

• Meet legal, regulatory and professional obligations

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Confidentiality

Your information will be treated in strict confidence and will not normally be shared with anyone outside your care without your consent.

Information may be shared where:

• You have asked or authorised me to do so

• It is required by law

• There is an overriding public interest

• It is necessary to protect you or others from serious harm

• It is required for safeguarding purposes

• It is permitted under applicable health and data protection legislation

 

How long your information is kept

Medical records are retained in accordance with legal, regulatory and professional requirements. Records will only be kept for as long as necessary and in line with applicable retention schedules.

 

Your rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have rights regarding your personal information, including:

• The right to access your personal data

• The right to request correction of inaccurate information

• The right to restrict or object to certain processing activities where applicable

• The right to lodge a complaint with the Information Commissioner's Office (ICO)

If you would like a copy of the information held about you, please submit a Subject Access Request. I will normally respond within one month of receiving your request and any information required to verify your identity.

 

Legal Basis for Processing

I process personal and special category health data in accordance with the UK GDPR and the Data Protection Act 2018. The lawful basis for processing includes the provision of healthcare services and medical diagnosis, compliance with legal obligations, and the delivery of health and social care under Article 6 and Article 9 of the UK GDPR.

 

Website Usage and Cookies

When you visit this website, certain information may be collected automatically, including your IP address, browser type, device information and pages visited. This information helps me understand how the website is used and improve its performance and user experience.

This website may use cookies to enhance functionality and monitor website traffic. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings, although doing so may affect the functionality of the website.

 

Website Analytics

I may use website analytics services, such as Google Analytics, to collect anonymous information about how visitors use the website. This information helps me understand website performance, visitor behaviour and areas for improvement.

Analytics data does not identify individual users and is used solely for statistical and website improvement purposes.

 

Contact Forms and Enquiries

If you contact me through this website, by email, telephone or via a contact form, I will collect the information you provide in order to respond to your enquiry and, where appropriate, arrange appointments or provide services.

The information collected may include your name, contact details and any information you choose to provide about your healthcare needs.

I will only use this information for the purpose of responding to your enquiry and providing healthcare services where requested.

 

Email Communications

If you provide your email address, I may use it to communicate with you regarding appointments, test results, treatment information, invoices, administrative matters and updates relating to your care.

Please be aware that while I take reasonable steps to ensure the security of electronic communications, email cannot be guaranteed to be completely secure. If you have concerns about receiving sensitive information by email, please discuss alternative communication methods with me.

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Data Security

I take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.

Access to personal information is restricted to authorised individuals who require access in order to provide healthcare services or fulfil legal and regulatory obligations.

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Complaints

If you are unhappy with how your personal information has been handled, please contact me in the first instance so that I can try to resolve your concerns.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office (ICO)

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113

Website: ico.org.uk

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Marketing Communications

From time to time, I may send you information about services, events, health information, or updates that I believe may be of interest to you.

I will only send marketing communications where you have provided your consent to receive them, or where I am otherwise permitted to do so under applicable data protection and electronic communications legislation.

You can withdraw your consent or unsubscribe from marketing communications at any time by clicking the unsubscribe link included in emails or by contacting me directly.

Choosing not to receive marketing communications will not affect your access to healthcare services or any communications relating to your appointments, treatment, or ongoing care.

Your contact details will not be sold or shared with third parties for their own marketing purposes.